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Terms and conditions

  • Bookings can be made through the website & call center.
  • In case of visa request:
    1. Passport to be presented at least 2 months before date of expected travel.
    2. Visa amount per passport.
    3. Amount will be communicated depending on destination(s).
    4. Money for visa procedure will not be refunded in case of rejection by embassy.
  • Most hotels request credit card or cash to be given at the time of check-in, money will be refunded upon check-out.
  • Any requests such as early check-in, late check-out, interconnecting, non-smoking rooms or similar requests will be conveyed to the hotel and provided upon availability.
  • Bed type is subject to the hotel’s availability.
  • If a triple room is booked, the extra bed provided by the hotel is commonly a roll-away bed.
  • Tripatak reserves the right to change the rate to offset any incidental increase in taxes or currency exchange rates.
  • Packages exclude any other expenses which are not mentioned in the ‘Price Includes’ section of the package.
  • Packages exclude all personal consumption items (room service, mini-bar, laundry, telephone calls, etc).
  • 50% down payment from the total amount to confirm your reservation.
  • Remaining 50% to be settled 15 days from the reservation date or 10 days from travel date, whichever closer.
  • Check-in starts 2 hours prior to flight time.
  • Check-in desk will close 1 hour prior to the scheduled flight time.
  • One piece of hand luggage (carry-on) is allowed on board; maximum weight should not exceed 5 kg.
  • Except Egyptair regular flights, baggage weight should not exceed 20 Kg. Excess weight may be shipped on regular airlines on the customer’s accountability.
  • On board catering: standard meals.
  • Children policy may vary from one package to another.
  • For flight only trips, Infant tickets are free of charge (without seats), only EGP 1,000 taxes must be paid and meals are provided.
  • Children ages 2 and up will be charged full price on ticket.
  • The mentioned time for plane take offs at start of trip is EET (Cairo).
  • Unaccompanied minors (U.M) will not be permitted on board.
  • There are two types of Hotels in our website ( Request ) and ( Book ).
  • Requested hotels are not confirmed bookings, prices and availability can change and will be communicated with you within 2 working hours.
  • Booked hotels are confirmed bookings , prices will not change, as well as the availability booked, unless payment is not done directly after booking on our website in such case final confirmation is sent to you by email once payment is made within the option date period, option date period will be communicated with you within 2 working hours.

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