The Cancun Resort serves a large buffet breakfast. It also offers local specialities at its elegant restaurant.

Located directly on the Red Sea, the resort offers a holiday experience that caters perfectly for all tastes. Guests can enjoy the beach, pool or the variety of activities offered, while children have their own fun at the kids’ club. Five restaurants and bars offer a range of dining options, and the 24-hour room service provides delicious meals to enjoy while relaxing in your room.

Children Policy:
Children from 00 till 5.99 years old sharing parents’ room will enjoy free accommodation& meals with a
maximum of 02 children per room.
Children from 06.00 till11.99 years old sharing parents’ room will be charged 50% of the adult rate with
the same meal plan per room per night with a maximum of 02 children per room
From 12.00 years will be charged as adult rate Triple room.
When sharing parents’ rooms, the booking will be always on the same meal plan.
Only one extra bed –if paid- can be added to the room.

Check-in and checkout time:
The hotel check-in time is from 15:00 hrs.
Early check-in from 10:00 hrs. Is subject to availability upon arrival/check-in at the hotel.
Guaranteed check-in time earlier than 10:00 hrs. Must be booked from the previous day.
The hotel check-out time is 12:00 noon.
Late check-out is always subject to room availability on the date of check-out date.
Check-out until 18:00 hrs. Shall be subject to an additional 50% of the total room rate.
Check-out after 18:00 hrs. Shall be subject to an additional (1) one-night room rate.

Cancellation & Amendment & No Show:
Normal Period Weekdays:
Any cancellation or amendment 07 Day prior to arrival, will be subject to 100% of the total amount fee
based on the confirmed rate.
All No Show will be subject to 100% of the total amount fee based on the confirmed rate.
Normal Period Weekend:
Any cancellation or amendment 14 Days prior to arrival, will be subject to 100% of the total amount fee
based on the confirmed rate.
All No Show will be subject to 100% of the total amount fee based on the confirmed rate.
EID & Public Holidays Period:
Any cancellation or amendment 21 Days prior to arrival, will be subject to 100% of the total amount fee
based on the confirmed rate.
All No Show will be subject to 100% of the total amount fee based on the confirmed rate.